Shop software built for multi-bay garages.
Bay-aware scheduling with per-installer lanes, capacity-prevented overbooking, lobby TVs that show the queue, and a live job tracker customers can watch from their phone.
Built for 4-bay, 8-bay, and 12-bay shops running tint, PPF, ceramic coating, and detail under one roof.
Launching soon — get early access.
Why multi-bay shops choose SalesThumb
Built for how you actually work — not a generic CRM with your logo on it.
Every workflow is specific to multi-bay. None of the auto-repair bloat.
Bay-aware scheduling with installer lanes
Every bay is a lane on the calendar. Every installer is a sub-lane. Drag a job into the right bay × installer × time slot — conflicts blocked automatically.
Capacity-prevented overbooking
Per-bay capacity rules (one full vehicle PPF locks the bay for 3 days; a quick window tint takes 2 hours). Booking can't double-book a bay or an installer.
Lobby TVs that show the queue
Customer in the waiting room sees their vehicle in the queue, the bay it's in, and an estimated pickup window. Less 'how much longer?' at the counter.
Live job tracker (customer-facing)
Customer follows their vehicle's progress from their phone — checked in, in bay 3, in progress, ready. Reduces calls and texts dramatically.
Per-bay + per-installer reporting
Revenue per bay, utilization per installer, throughput per service. See which bay's a profit center and which installer's your closer.
Multi-vertical under one roof
Tint in bay 1, PPF in bays 2-3, ceramic in bay 4, detail in 5-6. Each vertical's modules light up; one customer record across all of it.
A typical multi-bay job, end-to-end
From inquiry to rebook — automated where it should be.
- 1
Customer books a service
Online booking checks bay × installer × time capacity for the requested service. Only valid slots are shown — overbooking blocked at the source.
- 2
Deposit + bay assignment
Customer pays deposit; job is dropped into the right bay × installer lane. Service duration auto-blocks the lane for the full job (with cure windows on coatings).
- 3
Day-of bay flow
Vehicle checked in; lobby TV shows it in the queue. Bay tech pulls it into their bay; the queue updates in real time; customer's live tracker updates too.
- 4
Per-bay progress
Each bay logs status (intake, in progress, drying, cured, ready). Status flips trigger customer texts and lobby-TV updates.
- 5
Pickup + payment
Customer notified by SMS when ready. Tap-to-pay at the counter or via the portal. Review request fires 4 hours later.
- 6
Reporting + capacity tuning
End-of-day report: revenue per bay, utilization per installer, throughput per service. Tune your bay assignments for next week based on what actually moved.
The features that matter for multi-bay
Picked from the platform for multi-bay workflows.
SalesThumb ships 38+ features. These are the ones multi-bay operators lean on every day.
Scheduling
Every installer, every bay, every appointment in one view. Drag to reschedule. Color-coded by status. Overbooking blocked automatically.
Learn more
Live job tracker
Every appointment gets a public /track/<token> URL with a live status pill — customer follows along like a Domino's pizza tracker. Cuts your inbound 'is it done yet?' calls by ~40%.
Learn more
Lobby TVs
Any browser-equipped TV becomes a sales tool. Lobby reels rotate your service menu and customer photos. Sales-counter screens cast live products from the rep's tablet for a counter-side close.
Learn more
Reports
Revenue, installer leaderboard, job margin, booking conversion, SMS-to-customer response. Not a thousand charts — the 10 you'll check every Monday.
Learn more
Two-way SMS
Every customer conversation in one inbox. Auto-reminders run 24/7, but when they reply, a human sees it. MMS, templates, merge fields.
Learn more
Automations
Build rules like 'when a quote is approved, send a deposit SMS and add a calendar hold.' Everything that happens repeatedly should be automated — and nothing should slip through.
Learn more
Online Booking
Your own branded booking URL — shop.salesthumb.com/book. Customers pick service, vehicle, slot, pay deposit. Done. It runs 24/7.
Learn more
Payments
Accept cards online with a one-click pay link in SMS or email. Partial payments, deposits, refunds — all handled. Platform fee is 0.3%, the lowest in the industry.
Learn more
“Lobby TVs killed the 'how much longer?' question at the counter. Customers see exactly where their car is. We saved 30+ counter interruptions a day — and that's just bay 1.”
Carlos V.
Manager, 8-bay shop · Dallas, TX
FAQ
Multi-bay shop questions, answered.
Does the calendar handle multiple bays and installers?
+
Yes. Every bay is a lane; every installer is a sub-lane within their bay (or across bays if you cross-train). Drag jobs across bays and installers; conflicts are blocked automatically.
Can I prevent overbooking with per-bay capacity?
+
Yes. Each bay has configurable capacity rules — service duration, cure window, allowed services. Online booking can't schedule a job that would exceed capacity; the slot doesn't show.
How do lobby TVs work?
+
Mount a Roku, Fire TV, or any browser-capable display in your lobby and point it at your shop's lobby URL. It shows the current queue, in-progress vehicles, bay assignments, and estimated pickup windows. See /features/lobby-tvs.
Can customers see their car's progress from their phone?
+
Yes. Live job tracker — customer gets a magic-link SMS that opens a status page in their browser. Updates in real time as the vehicle moves from intake → bay → in progress → ready. See /features/live-job-tracker.
Can I report on bay utilization and revenue?
+
Yes. Per-bay revenue, per-bay utilization %, per-installer throughput, per-service avg duration. See which bay and which installer are your profit centers — and where you have capacity slack.
Can I run tint + PPF + ceramic + detail in the same shop?
+
Yes. Each vertical's modules light up when enabled — film catalog for tint, coverage-area pricing for PPF, tier pricing for ceramic, packages for detail. One customer record, one calendar, one inbox across all of it. See /features/hq for multi-vertical.
How does it compare to ShopMonkey for multi-bay shops?
+
ShopMonkey is auto-repair software with bays oriented around oil changes and brake jobs. SalesThumb is built for film and finish work with bay-aware scheduling, lobby TVs, live job tracker, and multi-vertical support. See /compare/shopmonkey.
Free trial?
+
30 days free, no credit card. Migration support and bay-layout setup included. Cancel anytime.
Side-by-side
SalesThumb vs. ShopMonkey for multi-bay shops
Feature-by-feature comparison with pricing, what each platform's actually built for, and a migration checklist.
See comparison
Early access
Be first when we launch
Join the waitlist and we'll reach out the moment multi-bay shops can sign up.
Built for multi-bay. Ready in an afternoon.
Launching soon. Migration support included at launch. Join the waitlist for early access.
Launching soon — get early access.