The shop software built for ceramic coating studios.
Tiered coating pricing (1yr · 5yr · 9yr · lifetime), prep-step checklists with photo evidence, cure-time tracking, and annual maintenance reminders that bring customers back.
Built with input from Gtechniq, Ceramic Pro, Modesta, and Feynlab installers.
Launching soon — get early access.
Why ceramic coating shops choose SalesThumb
Built for how you actually work — not a generic CRM with your logo on it.
Every workflow is specific to ceramic coating. None of the auto-repair bloat.
Tiered coating pricing
1-year, 5-year, 9-year, and lifetime tiers configured per brand. Add prep level (1-step, 2-step, 3-step correction) as a separate line item. Customers see the upgrade path clearly.
Prep checklists with photo evidence
Wash → decon → clay → paint measurement → correction → panel wipe → coating. Each step photographed, customer-visible, and signed off. No more disputes about what was done.
Cure-time scheduling
Multi-day jobs with 24h / 48h cure blocks built in. Customer can't pick up until the coating's cured. Auto-text fires when ready.
Warranty PDFs with cure-window terms
Auto-generated certificate with VIN, coating tier, install date, cure window, maintenance schedule, and your shop terms. Customers download from the portal.
Annual maintenance reminders
6-month and 12-month maintenance washes auto-scheduled. Keep customers in the warranty program and rebook the inspection before it lapses.
Paint depth + condition logging
Pre-coating paint gauge readings stored per panel. Show the customer exactly what they're getting and why two-step correction was needed.
A typical ceramic coating job, end-to-end
From inquiry to rebook — automated where it should be.
- 1
Customer requests a coating quote
Year/make/model, current paint photos, desired tier (1yr through lifetime). The system suggests prep level based on photos and recommends an upgrade tier.
- 2
Tier + prep priced
Coating tier × prep level builds the quote. Add interior coating, wheel-face coating, glass coating as line items. Customer signs and pays deposit online.
- 3
Multi-day schedule
Day 1: wash + decon. Day 2: paint correction. Day 3: panel wipe + coating. Day 4: cure + pickup. Each day blocked on the calendar with bay locks.
- 4
Per-stage photo log
Every prep stage photographed. Customer sees the swirl marks, the depth readings, the panel-wipe IPA, and the coating layers. Trust built through the process.
- 5
Cure + pickup
24h cure block enforced. Customer gets a 'your coating is cured, here's your pickup window + warranty PDF' text. Final payment captured tap-to-pay.
- 6
6-month + 12-month maintenance
Reminders fire automatically. Customer rebooks the inspection wash — warranty stays active, you stay top of mind for the next vehicle.
The features that matter for ceramic coating
Picked from the platform for ceramic coating workflows.
SalesThumb ships 38+ features. These are the ones ceramic coating operators lean on every day.
Quotes
Pick a vehicle class, pick a film package, hit send. The customer gets a branded quote with three tiers — they pick one and you're booked.
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Scheduling
Every installer, every bay, every appointment in one view. Drag to reschedule. Color-coded by status. Overbooking blocked automatically.
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Warranty
Issue a PDF warranty cert at job close with film batch, install date, installer, and a registration link. Customers can open a claim from their phone.
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Job Photos
Every appointment gets a photo gallery. Techs capture on mobile. Customers see a polished post-install gallery. You protect yourself from 'it was like that when you got it' claims.
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Automations
Build rules like 'when a quote is approved, send a deposit SMS and add a calendar hold.' Everything that happens repeatedly should be automated — and nothing should slip through.
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Two-way SMS
Every customer conversation in one inbox. Auto-reminders run 24/7, but when they reply, a human sees it. MMS, templates, merge fields.
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Payments
Accept cards online with a one-click pay link in SMS or email. Partial payments, deposits, refunds — all handled. Platform fee is 0.3%, the lowest in the industry.
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Customer CRM
Search by name, plate, or VIN in milliseconds. Every appointment, quote, invoice, warranty, and photo attached to the right record — forever.
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“Multi-day cure scheduling stopped the 'is it ready yet?' texts cold. The annual reminder brought back 60% of last year's customers for a maintenance wash. That's pure rebooked revenue I wasn't capturing before.”
Priya S.
Lead installer, paint correction studio · San Diego, CA
FAQ
Ceramic coating shop questions, answered.
Does it support tiered coating pricing?
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Yes. Configure 1-year, 5-year, 9-year, and lifetime tiers per brand (Gtechniq, Ceramic Pro, Modesta, Feynlab, IGL). Prep level is a separate line (1-step, 2-step, 3-step correction). Customers see the upgrade path and the price delta clearly.
How does the prep checklist work?
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Each prep stage (wash, decon, clay, paint measurement, correction, panel wipe, coating application) has a checkbox + photo upload. Installer can't mark a stage done without uploading a photo. Customer sees the full log in their portal.
Can I block out cure time on the calendar?
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Yes. Coating tiers have configurable cure windows (24h, 48h). The calendar holds the vehicle in the bay or pickup zone for the cure period — no double-booking, no premature pickup.
Does it generate warranty certificates with cure-window terms?
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Auto-generated PDF on every install. VIN, coating tier, install date, cure window, maintenance schedule, your shop's warranty terms, and a unique warranty ID. Customers re-download from the portal forever.
Will it remind customers about annual maintenance?
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Yes. 6-month and 12-month maintenance washes auto-fire by text. Customer rebooks with one tap. Warranty stays valid, you stay top of mind for their next vehicle.
Can I log paint depth gauge readings?
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Yes. Pre-coating depth readings per panel are stored on the job. Useful for justifying two- or three-step correction to the customer and for warranty defense if anyone later claims you cut through clear coat.
How does it compare to ShopMonkey for ceramic shops?
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ShopMonkey is auto-repair software with no coating-specific workflows. SalesThumb gives you tier pricing, prep checklists with photo evidence, cure-time scheduling, and warranty PDFs with cure-window terms. See /compare/shopmonkey.
Free trial?
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30 days free, no credit card. We migrate your customers, vehicle history, and quote templates. Cancel anytime.
Side-by-side
SalesThumb vs. ShopMonkey for ceramic coating shops
Feature-by-feature comparison with pricing, what each platform's actually built for, and a migration checklist.
See comparison
Vertical deep dive
See the ceramic coating product in action
Industry page with product mockups, multi-day job flow, and a closer look at the ceramic coating workflow.
Open industry page
Built for ceramic coating. Ready in an afternoon.
Launching soon. Migration support included at launch. Join the waitlist for early access.
Launching soon — get early access.