The shop software built for franchise and multi-location operators.
Royalty automation, cross-location reporting, a franchise development CRM for selling new units, and a unified shop OS every franchisee inherits with brand-controlled overrides.
Built for tint, PPF, ceramic coating, and detail franchise systems running 3 to 300 locations.
Launching soon — get early access.
Why franchise / multi-location shops choose SalesThumb
Built for how you actually work — not a generic CRM with your logo on it.
Every workflow is specific to franchise / multi-location. None of the auto-repair bloat.
Automated royalty calculation
Royalties calculated from gross sales per shop, per period (weekly, monthly, quarterly). Statements PDF + CSV; ACH pull or invoice-based collection.
Cross-location HQ dashboard
Revenue, appointments, avg ticket, close rate, NPS, royalty owed, marketing spend, fill rate — all rolled up live across every franchisee. Drill into any single location.
Franchise development CRM
12-month franchise-buyer playbook (lead → discovery day → FDD review → territory → close). Sales-rep dashboard, FDD-aware compliance, validator referrals, goals + leaderboards.
Master catalog with per-location overrides
Franchisor sets the master service + product catalog. Franchisees inherit it; per-location price overrides allowed within floors and ceilings. Catalog updates push to all in one click.
Brand-controlled franchisee branding
Each franchisee gets a subdomain (atlas-tint.salesthumb.com) + optional custom domain. Per-location logo, colors, and copy — within franchisor brand-guideline floors.
Unified shop OS for every franchisee
Every location runs the full SalesThumb shop OS — scheduling, quoting, invoicing, payments, inventory, warranty, customer portal. No franchisee is fighting tools that don't talk.
A typical franchise / multi-location job, end-to-end
From inquiry to rebook — automated where it should be.
- 1
Franchisor defines master setup
Brand, master service catalog, royalty model, marketing-fund model, FDD documents, brand-guideline floors. Franchisees inherit it the moment they're spun up.
- 2
Franchise development CRM runs the sale
Inbound leads enter the franchise sales pipeline. Sales reps run the 12-month playbook — discovery day, FDD, territory, validator calls, close. All automated.
- 3
New franchisee onboarded
Subdomain provisioned; master catalog inherited; per-location overrides set; staff seated; payment processing connected. Live in days, not months.
- 4
Daily operations on the unified OS
Each location runs scheduling, quoting, invoicing, inventory, warranty — exactly the same workflow across the system. New franchisees learn one set of tools.
- 5
HQ reporting + royalty
HQ dashboard rolls up every shop in real time. Royalties calculated and statements generated at period close. ACH pull or invoice with auto-reminders.
- 6
Continuous catalog + brand updates
Catalog updates push to all locations with a one-click sync. Brand-asset updates flow the same way. Every franchisee stays on-brand without managing it themselves.
The features that matter for franchise / multi-location
Picked from the platform for franchise / multi-location workflows.
SalesThumb ships 38+ features. These are the ones franchise / multi-location operators lean on every day.
Multi-Location HQ
Whether you're a solo operator or a franchisor with hundreds of locations, every shop rolls up into one HQ view with consolidated KPIs, centralized catalogs, and push-to-shop pricing and templates.
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Reports
Revenue, installer leaderboard, job margin, booking conversion, SMS-to-customer response. Not a thousand charts — the 10 you'll check every Monday.
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Customer CRM
Search by name, plate, or VIN in milliseconds. Every appointment, quote, invoice, warranty, and photo attached to the right record — forever.
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Automations
Build rules like 'when a quote is approved, send a deposit SMS and add a calendar hold.' Everything that happens repeatedly should be automated — and nothing should slip through.
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Scheduling
Every installer, every bay, every appointment in one view. Drag to reschedule. Color-coded by status. Overbooking blocked automatically.
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Payments
Accept cards online with a one-click pay link in SMS or email. Partial payments, deposits, refunds — all handled. Platform fee is 0.3%, the lowest in the industry.
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Two-way SMS
Every customer conversation in one inbox. Auto-reminders run 24/7, but when they reply, a human sees it. MMS, templates, merge fields.
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Sales playbook
Six AI-written nudges per customer over a year — review, warranty, cross-sell, maintenance, win-back, anniversary — with reply intent classified and acted on automatically.
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“We were running 14 locations on three different systems plus a Google Sheet for royalties. SalesThumb collapsed all of it. Royalty close went from a 5-day finance fire drill to an automated Monday morning report.”
Robert J.
COO, regional franchise system · Multi-state, US
FAQ
Franchise / multi-location shop questions, answered.
What franchise management software does SalesThumb offer?
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SalesThumb HQ is the multi-location tier of our shop OS. It adds royalty automation, cross-location reporting, a franchise development CRM, master catalog with per-location overrides, brand-controlled franchisee branding, and a unified shop OS every franchisee inherits.
How does royalty tracking work?
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Royalties calculated from gross sales in each shop per period (weekly / monthly / quarterly). Statements generated as PDF + CSV with full line-item detail. ACH pull or invoice-based collection with auto-reminders. Dispute flags surfaced automatically.
Is there a franchise development CRM?
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Yes. 12-month franchise-buyer playbook (lead → discovery day → FDD review → territory → close), sales-rep dashboard, sequenced automations, FDD-aware compliance checks, validator-referral tracking, and sales-rep goals + leaderboards. Built specifically for franchise sales.
Can I see all my franchise locations in one dashboard?
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Yes. HQ rolls up revenue, appointments completed, avg ticket, close rate, NPS, royalty owed, marketing spend, fill rate, and same-day reschedule rate live across every franchisee. Drill from the rollup into any single shop.
How do master catalog and per-location pricing work?
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Franchisor defines the master catalog (services, products, film SKUs, coating tiers, vinyl SKUs). Each franchisee inherits it; per-location price overrides allowed within franchisor-defined floors and ceilings. One-click catalog push to all locations.
Can franchisees have their own subdomain or custom domain?
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Yes. Each franchisee gets a subdomain (atlas-tint.salesthumb.com) plus optional custom domain (atlastint.com). Per-location logo, colors, copy, and public booking page — all within franchisor brand-guideline floors.
Will it work for a tint, PPF, ceramic coating, or detail franchise?
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Yes. Every vertical's modules are first-class — film catalog for tint, coverage-area pricing for PPF, coating tiers for ceramic, packages for detail. Franchise systems often run multiple verticals; SalesThumb handles the mix.
Free trial?
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We're launching soon. At launch every shop gets a 30-day free trial — no credit card, cancel anytime, migration support included. Join the waitlist for early access.
Side-by-side
SalesThumb vs. ShopMonkey for franchise / multi-location shops
Feature-by-feature comparison with pricing, what each platform's actually built for, and a migration checklist.
See comparison
Early access
Be first when we launch
Join the waitlist and we'll reach out the moment franchise / multi-location shops can sign up.
Built for franchise / multi-location. Ready in an afternoon.
Launching soon. Migration support included at launch. Join the waitlist for early access.
Launching soon — get early access.