Every customer, banded by where they actually are in the lifecycle.

Most shops know who their VIPs are and who they haven't seen in a year. They don't know who's about to slip from Active into At Risk this week. The Customer Pipeline reads every customer's real signals — last appointment date, open quotes, payment history, recent visit frequency — and bands them into one of six lifecycle stages. Open it and you see exactly which customers need a touch right now to keep them moving in the right direction. Drag cards across bands when you have context the system doesn't (a verbal commitment, a known life event), and the override sticks.