Apple Pay in customer mobile app
Customers can pay invoices, tips, and deposits via Apple Pay directly inside the SalesThumb customer app — no Stripe redirect.
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Honest, quarterly-updated visibility into what we're building. 18 items grouped by status. Have a suggestion? Tell us — we read every email.
Customers can pay invoices, tips, and deposits via Apple Pay directly inside the SalesThumb customer app — no Stripe redirect.
Tech snaps a photo of a vehicle's window/panel; Claude returns a pre-filled quote with vehicle ID, suggested service tier, and estimated material consumption. Operator reviews + sends.
iOS installer app supports offline multi-job mode (queue 5+ jobs without signal). Bringing Android to parity.
Today we export to QuickBooks one-way. Bringing two-way sync so invoice + customer changes in QuickBooks reflect back into SalesThumb.
Each shop or franchise can publish their own iOS + Android customer app with their logo, colors, and brand identity. Powered by Expo EAS.
Automatic sales tax calculation per jurisdiction (especially helpful for shops near state lines or mobile detail trucks crossing zones).
Flag any customer thread where AI detects rising frustration or churn risk so the owner can intervene before a 1-star review.
Original buyer sells the car — current warranty needs to transfer to the new owner with re-registration through the customer portal.
One-tap SMS or email link drops the customer at /portal/<token> with their appointments, photos, invoices, warranties, loyalty. No login, no app install.
Customer follows their job in real time via /track/<token>. Status updates from DROPPED OFF → IN PROGRESS → READY → COMPLETED. Web push for the READY moment.
Per-service close-rate tracking on 30/60/90 day windows with RAISE/REDUCE/HOLD recommendations. 14-day A/B test mode built in.
Every inbound SMS / email gets categorized (price question, scheduling, complaint, ETA) and a Claude-generated reply draft. Operator approves with one tap.
Inbound calls outside business hours get answered by an AI voice agent that can book appointments, give quotes from the catalog, and route urgent calls to a human.
Self-serve portal for commercial customers (rental fleets, delivery companies, dealerships) to schedule recurring service on their vehicle list without going through the front desk.
Native mobile companion to the franchise-sales CRM. For franchise sales reps doing discovery days + territory walks in the field.
Every meaningful event flows to one panel with 30s refresh + web push for high-value events (big payment, no-show, urgent message, 1-star review).
Franchisor-grade dashboard with cross-shop KPIs, automated royalty calculation, region tools, and franchise development CRM.
Owner-only Claude-powered daily brief surfacing the day's most important customers, jobs, and decisions.