Full Service Shop Software without the ShopMonkey bloat.
Tires, oil changes, brakes, diagnostics, mechanical work — all on the modern shop OS that's already running tint, PPF, ceramic, detail, and wrap shops in 32 locations across the country.
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Why we're building this
The big incumbent shop-management platforms are 15+ years old. They've accumulated every feature anyone ever asked for — which is why operators pay $300/mo for a tool that takes 2 weeks to onboard and breaks the first time you try something new.
SalesThumb is what you'd build if you started today: tight core, AI baked in, multi-vertical from day one, mobile-first for your techs. Same data model that runs 32 specialty shops today, just with the Mitchell 1 / NAPA / DOT layers stacked on top.
What ships in the Full Service Shop tier
Everything you need to run a 3-bay general repair shop — nothing you don't.
Repair orders + DVI
Digital vehicle inspections with photo annotations. Cars-mode, trucks-mode, fleet-mode templates. Pass/fail/needs-attention with auto-quote build-up.
Mitchell 1 + parts integration
Real labor times from Mitchell 1, parts pricing from NAPA / AutoZone / O'Reilly. Build quotes in 30 seconds. Mark-up rules per category.
Tire DOT + storage
Full DOT compliance scan, seasonal tire storage tracking, individual tire warranties, mounting + balancing line items.
Service intervals + reminders
Per-vehicle service history. Automatic 3k/5k/10k oil reminders, brake inspection at 12k, tire rotation at 5k. SMS + email rotation.
Multi-bay dispatch
Drag-and-drop bay scheduling. Tech utilization heat-map. Cars-waiting board for the lobby. Lifts + alignment racks as separate resources.
AI service writer (post-launch)
Customer says "the steering shakes at highway speeds" — AI builds the diagnostic quote and suggests upsells based on the vehicle's history.
Common questions
When will full-service shop support ship?
We're packaging it now and shipping in the months after our official launch of the appearance-protection verticals. Waitlist signups get early access + lifetime pricing on the launch tier.
What makes this different from ShopMonkey?
ShopMonkey is mature but bloated — operators pay for hundreds of features they never use. SalesThumb takes the modern shop OS approach: a tight core that scales by what you actually do, plus AI baked into the workflows that matter (quoting, dispatching, customer follow-up).
Can my multi-bay general shop sign up today?
Sign-ups open at launch — we're launching soon, and the waitlist gets first access. Most general-service capabilities (calendar, customers, quotes, invoices, payments, photos, customer portal) ship under our General Service vertical at launch. The Full Service Shop tier adds tire DOT tracking, parts catalog integration, labor times, and DVI checklists on top.
Will you integrate with Mitchell 1 / Identifix / NAPA TRACS?
Yes. Mitchell 1 estimation labor times + parts integration with NAPA, AutoZone, O'Reilly is in the launch scope. ALLDATA + Identifix are post-launch.
Will I be able to migrate from ShopMonkey?
Yes — we'll ship a CSV importer for ShopMonkey/Tekmetric/AutoLeap exports as part of launch. Customers, vehicles, repair orders, services, parts catalog. White-glove migration available for chains.